Bitdefender GravityZone installation Packages
Hello, the configuration of the packages created with Bitdefender GravityZone indicates that for correct operation I need to uninstall Acronis true image. Why? Thank you
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Same situation: I am trying to install the package created by GravityZone but it tells me that in order to proceed I have to uninstall Acronis True Image 2019 even though it is not listed among the incompatible products and ATI's Active Protection feature is disabled.
I tried as explained in this link (https://kb.acronis.com/content/68287) but it is not applicable to the 2019 version of ATI.
The same problem also appears to occur with Acronis' enterprise products, Cyber Protect and Cyber Backup (https://kb.acronis.com/content/68248).
How do I resolve?
Thank you.
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Hello.
Since you need help with business product, @Alex_Dr could take a look here and help you.
Also, you can always contact the Bitdefender business support:
https://www.bitdefender.com/business/support/en/71263-85158-contact.html
Regards.
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