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Is the central.bitdefender.com down? (update: Fixed)

MdFarhin
MdFarhin ✭
edited July 2022 in Central and Subscriptions
page500.PNG

because my internet security suddenly ask to renew my license. i'm pretty sure i still have my subscription day left. because i renew it last year.

expired.PNG

if the central down. does it make my license go expired?

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Answers

  • Alexandru_BD
    Alexandru_BD admin

    Hello @MdFarhin and welcome to the Community!

    I confirm, this is a known issue and our engineering teams are working on it.

    Centraldown.JPG

    Even though the subscription appears as expired, the message is not accurate, as this is also being caused by the known issue.

    Thank you for your patience and understanding.

    Premium Security & Bitdefender Endpoint Security Tools user

  • MdFarhin
    MdFarhin ✭

    i see. thank you for the reply. hope it fix soon.

  • Gjoksi
    Gjoksi mod
    edited July 2022

    hello...

    the website is down for me, too...

    but, the bitdefender central app for android works fine...

    regards...

  • Alexandru_BD
    Alexandru_BD admin
    edited July 2022

    There was a wave of restarts among services and they are steadily being fixed one at the time.

    The Central app is working on IOS as well for me.

    Premium Security & Bitdefender Endpoint Security Tools user

  • Alexandru_BD
    Alexandru_BD admin

    Update: The engineers managed to fix the issue and everything should work in normal parameters.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

  • Gjoksi
    Gjoksi mod

    I confirm the Bitdefender Central website works fine, without any problems.

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