Open Office

TPK
TPK
edited January 5 in General Topics

Is there a compatibly problem with Open Office 4.1.9?

Comments

  • Every time I try to open Open Office, Bitdefender blocks my attempt as it cannot be verified.

  • Gjoksi
    Gjoksi Defender of the month mod

    @Will Lindley

    Hello.

    First, take screenshot(s) of the issue,

    create a log file on your Windows device using Bitdefender Support Tool, by following these steps:

    https://www.bitdefender.com/consumer/support/answer/1733/

    and

    create a log file on your Windows device using BDsysLog, by following these steps:

    https://www.bitdefender.com/consumer/support/answer/1922/

    Next, contact Bitdefender Consumer Support by e-mail:

    https://community.bitdefender.com/en/discussion/91918/bitdefender-websites-and-bitdefender-consumer-support-contacts

    with short description of the issue.

    After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.

    Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log files you already created in the first step.

    Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.

    Remember that the screenshot(s) and the log files will help a lot to the support engineers for better and faster investigation on your issue and finding a solution.

    Regards.

    Win8.1Pro64bit-TotalSecurity26.0.30.102-Firefox107.0

    Android12-PatchSep1,2022-MobileSecurity3.3.191.2134-Central3.1.10.89

  • Flexx
    Flexx Moderator, Defender of the month mod
    edited August 20

    The latest version of Apache OpenOffice works fine with bitdefender.

    Regards

    OMEN Laptop 15-en1037AX (Bitdefender Total Security) & Samsung Galaxy S22 Ultra (Bitdefender Mobile Security)