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Unable To Upgrade To Bitdefender Premium VPN

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ale137
ale137
edited November 2022 in VPN

I have Bitdefender Total Security, Im trying to upgrade the VPN, but when it redirects me to the upgrade page the "Upgrade Now" button doesn't work, and it doesn't even display the price.

Anyone knows what is going on?

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Answers

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
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    Hello.

    Do you use any ad blocker extension added to your browser?

    If so, you should temporarily disable the extension and see if that helps.

    For example, i use uBlock Origin on Mozilla Firefox and i have similar issues with the prices, as they are not shown, sometimes the discount is not shown, sometimes the total price is not shown etc.

    Regards.

  • ale137
    ale137
    Options
    https://community.bitdefender.com/en/discussion/comment/317931#Comment_317931

    Hi, thanks for the answer.

    I just tried that with edge, chrome and firefox but the issue is the same.

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    Options

    Hello again.

    In that case, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

    https://www.bitdefender.com/consumer/support/help/

    NOTE: Bitdefender telephone support is not toll-free!

    Regards.

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