Exchange Protection - Top 10 Spam Recipients: How Do I Confirm Detected Users Are Spammers Or Not?

SenS
SenS
edited March 2023 in Enterprise Security

HI

I'm using Bitdefender gravity zone Business edition. I noticed in dashboard report showing exchange Protection top 10 Spam Recipients .How do confirm detect users are spammer or not?

Capture1.JPG

Answers

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭

    Hello.

    Since you need help with business product, @Alex_Dr or @Andra_B (they both provide support for business products) could take a look here and help you with the issue.

    Also, you can always contact the Bitdefender business support:

    https://www.bitdefender.com/business/support/en/71263-85158-contact.html

    Regards.

  • Alex_Dr
    Alex_Dr Quality & Customer Experience Specialist BD Staff

    Hello @SenS,


    The report shows the Top 10 Spam recipients. In this case, the e-mail address making the top 10 are the e-mail addresses that receive the most spam within your environment.

    If you wish to go further and attest whether the e-mails that are being classified as spam are legit or not, you will need to get in contact with the Enterprise Support Team with the e-mail addresses that are being marked as spam, to be sent further to the Lab team to analyze those e-mail addresses and test if they are indeed spam or not. Also, keep in mind that the e-mail addresses being marked as spam also depends on your rules for spam and policies in place.


    Please let me know how you wish to proceed.

    All the best,

    Alex D.

All Time Leaders

Categories

Defenders of the month