Everytime I Open Password Manager On Microsoft Edge, It Asks For The Master Password. Any Help?

Massimo55
edited February 2023 in Password Manager

On Edge it asks me every time I open it to put the master password.

It doesn't do it with Chrome or Firefox.

Thanks.

Answers

  • Hello @Massimo55,

    You can tick the "Remember me" box. Also, to keep Password Manager from opening a new tab, once logged in, on the left hand side -> Settings/General, check the box "Disable login tab at startup" and see if this helps.


    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

  • It keeps asking me for my master password (only on Edge).

    Doesn't it do it to you?

    Thank you

    Continua a chiedermi la master password (solo su Edge). 

    A voi non lo fa?

    Grazie

  • Hello.

    You should contact Bitdefender Consumer Support by chat, telephone or e-mail:

    Chat is the fastest way to get in touch with Bitdefender Consumer Support.

    NOTE: Bitdefender telephone support is not toll-free!

    Regards.

  • I understand. Then something else is going on there, specific to the Edge browser and you should contact the Support Teams for further investigation, as suggested by Gjoksi above.

    I hope the situation gets resolved for you swiftly.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

  • I have had this same problem (along with a lot of other users) and the solution I have found that seems to work for me is to Remove Password Manager from the browser, close the browser, then Add the app to the browser again. I am using Microsoft Edge. I will check it over the next few days and see if it still works. If it fails again I shall let you all know.

    BTW - make sure you tick the Remember Me box as well

  • Ok Thanks, I'll try

    Ok Grazie, proverò