Mobile Security

Mobile Security

Icon colors in log

What are the icon colors in the log. I see red and grey, but they both say "Malware scanner: Application $app was scanned on install and found clean" (Amazon Alexa and Proton Calendar respectively for two examples),

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Best Answer

  • mod
    Answer ✓

    Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

    Alternatively, you can also share your query with bitdefender mobile support team by dropping them an email at bms@bitdefender.com

    The support team will reply back to your query within next 24-48 hours excluding weekends.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

Answers

  • I have the same question and noticed that Bitdefender Support never answered the question.

  • Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Hello @ersatz, this has to do with a known issue where Web Protection appears as disabled in Central, although it's enabled in Mobile Security. You haven't received a response yet because we are still waiting for a resolution for this behavior. All reports have been escalated to the development teams, as part of the ongoing investigation.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

  • Thank you Alexandru.

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