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Initial full scan time

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On my initial full scan on windows my scan only ran for 3 minutes and looked at about 400k files. Why so quick? This is an old pc with millions of files.

Best Answer

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Answer ✓
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    Usually users here complain that bitdefender takes a lot of time in full scanning their system but your query seems to be opposite.

    I would advise you to kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

    Alternatively, you can also share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

    The support team will reply back to your query within next 24-48 hours excluding weekends.

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Answers

  • RedsFan
    RedsFan ✭✭✭
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    My kids have an older laptop with 8 GB and Amd processor

    a first full scan takes 4 hours !! this is very long ...