PM chrome extension doesn't open on starting chrome

babltje
babltje
in Password Manager

As stated in documentation the extension (open vault) should open to logon when starting chrome. With windows 10 and 11 this doesn't happen

Any suggestions?

Thanks in advance,

Bas

Best Answer

  • babltje
    babltje
    Answer ✓

    Solved! Just takes a while for pm to open the dialog

Answers

  • Alexandru_BD
    Alexandru_BD admin

    Hello,

    In the Google Chrome browser, the extensions are hidden by default, making them harder to spot. To access the Password Manager icon, first click on the small jigsaw puzzle icon near the address bar. The “Extensions” menu will appear, displaying all your enabled add-ons. You can pin the Bitdefender Password Manager add-on to the toolbar so that it always remains visible by clicking the pushpin icon next to it.

    https://www.bitdefender.com/media/uploads/2021/12/pin-password-manager-extension-in-chrome.gif

    If you lock your device without closing your browser, Password Manager doesn’t lock and you can access your data when you return. As a security measure, every time you open the browser you have to sign in with your Bitdefender Central account and then input your Master password.

    • To stop the Central sign-in prompt, go into Settings and tick “Disable login tab on startup”.
    • To stop the master password prompt for 72 hours, check the “Remember me” box on the Unlock your vault screen.

    I hope the information is helpful.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

  • babltje
    babltje

    The extension is visible and active. I have to double click it to logon. It should display the logon dialog at chrome startup

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