BItDefender interrupts applications

CinderKona
CinderKona
edited September 2023 in Mobile Security

Hello,

i use an application called Zwift which is a which is a cycling app. Virtually every time i start the application BitDefender does an update and then minimises the screen i am watching. How can i prevent this?

Thanks

Answers

  • Alexandru_BD
    Alexandru_BD admin

    Hello @CinderKona and welcome to the Community!

    Based on your description, it sounds like the app suddenly exits after you open it.. I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact channels available here:

    https://www.bitdefender.com/consumer/support/help/

    Let us know how it goes.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

  • CinderKona
    CinderKona

    Hi Alex,

    Thanks for the reply but this is not what happens.

    I log into my app and after a period of time, say 20 minutes or so Bitdefender updates and closes my applications window.

    Thanks

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