winbigdrip.life Opera browser redirection
Greetings to all,
I am having a Opera browser redirection to this winbigdrip.life site only to one site that I normally access. The reason I subscribed to Bitdefender is to get rid of this redirection.
Already uninstalled and reinstalled Opera, but it did not solve the problem.
I´ve tested Spyhunter and it found some issues related to malwares. Interesting is that Bitdefender does not find anything. All scans are clean.
Does anybody knows how to solve this redirection?
Thanks and best regards.
Answers
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Hello.
Do the following:
1) Start your PC in Safe Mode, by following these steps:
2) Open the Run command:
https://www.makeuseof.com/windows-open-run-command-dialog-box/
and run the below commands one by one:
temp - delete all the folders/files in the folder
%temp% - delete all the folders/files in the folder
prefetch - delete all the folders/files in the folder
3) Restart your PC in General Mode, by following these steps:
https://www.techwalla.com/articles/how-to-restart-a-computer-in-normal-mode
4) Reset/Refresh your browsers:
Google Chrome - https://support.google.com/chrome/answer/3296214?hl=en
Mozilla Firefox - https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
Microsoft Edge - https://malwaretips.com/blogs/reset-microsoft-edge/
Opera - https://browsersolution.com/reset-opera-browser
Vivaldi - https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/
Brave - https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-
5) Run a System Scan with your Bitdefender program.
6) Restart your PC.
7) Scan (and disinfect, if needed) your PC with Bitdefender Rescue Environment:
https://www.bitdefender.com/consumer/support/answer/29132/
8) Restart your PC.
9) If the steps provided above didn't help, do the following steps:
Take screenshot(s) of the issue,
create a log file on your Windows device using Bitdefender Support Tool, by following these steps:
https://www.bitdefender.com/consumer/support/answer/1733/
and
create a log file on your Windows device using BDsysLog, by following these steps:
https://www.bitdefender.com/consumer/support/answer/1922/
Next, contact Bitdefender Consumer Support by e-mail:
https://www.bitdefender.com/consumer/support/help/
with short description of the issue.
After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.
Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log files you already created in the first step.
Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.
Remember that the screenshot(s) and the log files will help a lot to the support engineers for better and faster investigation on your issue and finding a solution.
Regards.
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Hello,
Thanks for your answer...
Steps 1 to 4, already done. I found in some site I do not remember.
Steps 5 to 8, also already done, with no positive results.
Now I am waiting for an answer from Bitdefender support after sending the file, screenshots and etc....
Very frustrating this Bitdefender....
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Kindly check if below stated websites helps you
https://malwaretips.com/blogs/remove-winbigdrip-life/
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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Just a follow up...
The problem was solved with SpyHunter.
The question now is if Bitdefender worth buying.
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Not every antimalware or antivirus vendor can detect every malware. Malware authors continuously develop new and more sophisticated malicious software, making it a challenge for security software vendors to keep up.
However, technologies are constantly improving in order to detect as many threats as possible.
You can have a look at the links stated below to see how many vendors depend on the Bitdefender engine or use the Bitdefender engine in conjunction with their in-house-built engine.
HOME USERS: https://www.av-comparatives.org/list-of-enterprise-av-vendors-pc/
ENTERPRISE USERS: https://www.av-comparatives.org/de/list-of-enterprise-av-vendors-pc/
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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Hello @sohei,
Browser redirects are very common and I think an antivirus catches them only of they try to install suspicious files or attempt to change anything on your system.
Even security software can face some problems when it comes to adware, and that’s because there are legitimate services that come bundled with ad-based software. Even if detecting adware is difficult, it is almost impossible to determine the extent of the damage. Often, advertising companies illicitly combine open-source applications with adware, and this sometimes happens against the wishes of the developer. In order to distribute these unofficial ad-supported software kits, advertisers trick the original website itself and register domains for the purpose of typo-squatting.
You can find out more information on adware and browser redirects by clicking on the link below:
To answer your question, Bitdefender is definitely worth buying.
Regards
Premium Security & Bitdefender Endpoint Security Tools user
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