Faster USB drive auto scan

Good morning,

I suggest the option to have faster automatic scanning of USB drives. USB drives today are large in capacity and as a result can be filled with many small, medium and large files. So if you insert a very large USB drive the scan takes a few minutes and consequently before removing it you have to wait for the scan to finish (unless you interrupt it voluntarily). Therefore this becomes a bit boring, also because if you insert it several times you always have to wait this time. Therefore it would be ideal to optimize this scan by making it as fast as possible, precisely to avoid long waits in the case of many files to be scanned.

Thank you. 🙂

Nunzio ·

Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

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  • Nunzio77
    Nunzio77 Defender of the month mod

    @camarie what do you think?

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • camarie
    camarie Principal Software Developer BD Staff

    Well, it would be an idea. But the USB drives are a prime target for infection due to their mobility, so a lighter scan would not be an ideal solution.

    But I asked the question on the inner channels here. Let's see what other opinions I can get.

  • Nunzio77
    Nunzio77 Defender of the month mod

    Thanks @camarie you are very kind. 😃

    Keep me informed. 😉

    Perhaps the user could also choose whether to have a quick or in-depth scan, also based on their PC characteristics.

    I also take this opportunity to point out that on two of my PCs the on-demand scan setting doesn't work and it never worked even before I reformatted the PC. Only the automatic one works and the on-demand one comes into operation when the antivirus is deactivated. This happens on two of my laptops with both the Plus and Free versions.

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • camarie
    camarie Principal Software Developer BD Staff

    That would imply a new option. I'll propose this.

    On-demand scan setting not working sounds like a bug. Can you elaborate? What version, perhaps a sketch of your settings, just to make an idea on how we can try to reproduce.

  • Nunzio77
    Nunzio77 Defender of the month mod
    edited November 2023

    @camarie the requested information:

    PC-ASUS device name

    Intel(R) Core(TM)2 Duo CPU T7500 Processor @ 2.20 GHz 2.20 GHz

    Installed RAM 4.00 GB (3.00 GB usable)

    System type 32-bit operating system, x64-based processor

    Windows 10 Pro edition

    22H2 version

    Installation date: ‎02/‎08/‎2023

    Operating system version 19045.3693

    Windows Feature Experience Pack 1000.19053.1000.0


    Thank you 😉

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • Nunzio77
    Nunzio77 Defender of the month mod

    The operating system is the same on another HP PC, but not having it here with me I cannot recover the detailed information of the PC.

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • Nunzio77
    Nunzio77 Defender of the month mod

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • camarie
    camarie Principal Software Developer BD Staff

    Not yet, but I proposed it.

  • Nunzio77
    Nunzio77 Defender of the month mod

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • It would be nice if BD could store USB files somewhere like it "learns" about the files on your OS system drive. It first has to learn, and then it scans more quickly. Like at @Nunzio77 , I have a larger USB that I insert frequently. It contains all of my "toolbox" files and utilities for helping clients. Every time I insert it, I must wait for it to be scanned again or cancel the scan, which I never do. I would rather wait than take the remote chance of infecting my computer.

    Just my two cents. Have a great day.

    Regards,

    Phil

  • Nunzio77
    Nunzio77 Defender of the month mod

    @camarie regarding the bug that doesn't prompt me to scan the USB device on demand, do you have any news? Have you discovered what the problem is?

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • @camarie if I am not mistaken, making the scans faster will consume a higher amount of processor speed than normal.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Nunzio77
    Nunzio77 Defender of the month mod

    @camarie news?

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • camarie
    camarie Principal Software Developer BD Staff

    The issue has been created at that time and it's still in the analysis. Not to minimize it, but we had to take care of two important updates (one of them yesterday) and we had little time to push it. I cannot state at this time a date when this will be implemented. But I will keep pushing for it, that I can (and will) do.

  • Nunzio77
    Nunzio77 Defender of the month mod

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • Nunzio77
    Nunzio77 Defender of the month mod

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • camarie
    camarie Principal Software Developer BD Staff

    Not yet. I forwarded to the appropriate guys at that time, and AFAIK it is scheduled in the future. But I don't know exactly when, I just sent a new email asking for an update.

  • camarie
    camarie Principal Software Developer BD Staff

    Updates: a fix was done and tested, and an update will follow shortly.

  • Nunzio77
    Nunzio77 Defender of the month mod

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • camarie
    camarie Principal Software Developer BD Staff

    Just to be clear, the fix is regarding the autoscan settings not being correctly persistent across restart.

  • Nunzio77
    Nunzio77 Defender of the month mod

    Ah ok, I thought this USB device detection bug had been fixed.

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • Nunzio77
    Nunzio77 Defender of the month mod
    edited March 1

    While waiting for perhaps a quick automatic scan of USB drives to be added, please at least fix this bug, I've been reporting it for a long time.

    With AV enabled, when on-demand scanning of USB drives is enabled and you insert a USB stick, no pop-up appears asking you to scan the inserted device. So this setting doesn't work. However, when the AV's real time protection is not active it works. It's quite embarrassing...

    Try to report it to those responsible to resolve it... @Mike_BD @Alexandru_BD @camarie


    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • camarie
    camarie Principal Software Developer BD Staff

    Reported to the guys owning the module. You caught us in a middle of an update, but sometimes during the next week they will probably get back.

  • Nunzio77
    Nunzio77 Defender of the month mod

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • Nunzio77
    Nunzio77 Defender of the month mod

    Hi @camarie have you had any news about the bug where USB drives are not recognized when the AV is active?

    Only automatic scanning works but for large USB with many files it takes a long time using high percentage of CPU. So it would be helpful to fix this bug with on-demand scan settings so that when I want I scan and when I don't I don't.

    Thanks! 😉

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • Nunzio77
    Nunzio77 Defender of the month mod

    I installed BD Plus on a new PC with I3 CPU and 8 GB of RAM and the same problem occurs on this PC too.
    So I wonder when this bug of not recognizing USB drives when they are connected to the PC will be fixed. Only the automatic scan works but with USB keys with many files and large dimensions (32 GB and over) it takes a long time to scan every time it is inserted (very annoying).

    @Alexandru_BD @Mike_BD @camarie news? Help… 😊

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • Nunzio77
    Nunzio77 Defender of the month mod

    HI,
    There are updates?
    Unfortunately, am I starting to lose hope about a possible solution?🤔

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • Flexx
    Flexx mod
    edited April 18

    def calm_down_friend():
    while not developer_reply_received():
    keep_calm()
    drink_coffee()
    make_jokes()

    def developer_reply_received():
    return True # Placeholder logic, assuming we always receive a reply

    def keep_calm():
    print("Keep calm and carry on coding...")

    def drink_coffee():
    print("Fueling up with coffee...")

    def make_jokes():
    print("Making jokes to pass the time...")

    calm_down_friend()

    @Nunzio77 it's a python s.c.r.i.p.t, the output of the code is the current reply of your last comment 😂

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Lol 😂😂

    @Nunzio77 I'm afraid I don't have news here. Maybe @camarie knows more. 😅

    Premium Security & Bitdefender Endpoint Security Tools user

  • Nunzio77
    Nunzio77 Defender of the month mod

    @camarie is there any news about this on-demand scan bug for USB drives?
    I noticed that when I connect an external hard drive via USB, the window appears to choose whether to scan the drive, while when I connect a USB stick this window does not appear, it only appears when real-time protection is disabled.

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • camarie
    camarie Principal Software Developer BD Staff

    This is probably by design, although I don't know the code - when realtime is disabled the user is asked, when enabled it is automatically handled (probably if the Scan flash drives option is set to Autoscan).

  • Nunzio77
    Nunzio77 Defender of the month mod

    @camarie sorry to contradict you but I don't think so and it should be discussed with those who follow these implementations:

    If the choice is set to "automatic scan" the scan occurs when the USB stick is inserted.


    If the choice is set to "scan on demand" the scan does not occur and no scan request popup appears (it should appear, it's a bug).


    If the choice is set to "scan on demand" and the real time protection of the antivirus is disabled, the scan occurs because the scan request popup appears (very strange).


    When I insert a USB Hard Disk if the choice is set to "scan on demand" the scan occurs because the scan request popup appears (so I run it on request)

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • camarie
    camarie Principal Software Developer BD Staff

    Then I suppose I got this backwards. As I said, I do not know the code in this area. Let me forward this to someone knowing more than me.

  • camarie
    camarie Principal Software Developer BD Staff

    We will investigate the above scenarios. As I said, I don't know much about this area, so my colleagues taking care of this will check and get back.

  • Nunzio77
    Nunzio77 Defender of the month mod

    @camarie Thanks as always. ☺️

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • The long scan times for USB drives can be a real hassle, especially if you're frequently plugging them in and out. I know Bitdefender is usually pretty quick, but those massive USB drives can bog things down.

  • Nunzio77
    Nunzio77 Defender of the month mod

    Hello @camarie,
    Are there any updates regarding the request for this improvement?

    Thanks!

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • camarie
    camarie Principal Software Developer BD Staff

    The feature is is discussion phase. Not sure when this will result in a concrete implementation, though. Keep stressing :)

  • Nunzio77
    Nunzio77 Defender of the month mod

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • Nunzio77
    Nunzio77 Defender of the month mod

    @camarie any updates?

    Thanks.

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • Hi,

    Camarie is out of office until January 4th.

    Premium Security & Bitdefender Endpoint Security Tools user