Meet Bitdefender Scamio, the next-generation AI scam detector

Hello @garioch7,

Scamio is also available at scamio.bitdefender.com/chat, so it's not mandatory to have social media accounts to access it. 🙂

Hi @garioch7,

Scamio is not limited to Facebook Messenger alone. The chat and web link are ways of 'talking' to it, but this doesn't mean that it will only detect facebook scams. It will also be available for whatsapp and telegram compatibility will soon follow.

Users either copy/paste the content, upload an image, take a photo of an offline scam attempt into Scamio and describe (via text) in a conversational manner the scenario of how it was received. Scamio analyzes and then provides a verdict in seconds along with recommendations on further action. Scamio incorporates both AI and Natural Language Processing (NLP) to understand and interpret user conversations (even language nuances and subtleties typically used in scams) accurately. The best part is that it can actually learn from the content that it's being uploaded.

Let's dive more into it and find out the reasons behind its creation.

Right from the beginning, a distinction must be made between what already exists and what Scamio comes with, because here we are talking about a dynamic chatbot that can be dynamically interacted with. It can be viewed as the first solid incorporation of the modern AI into the Bitdefender ecosystem. This took long months of investment and the concept behind was to take advantage of the new developments in AI, to help users stay safe from the constantly evolving barrage of online scams.

Scamio can be used for free by anyone on any device or operating system (PC, Mac, Mobile Phone) – you just need a web browser or Facebook Messenger. Scamio is thought of as a tool to help all users (not only those who use BD products), taking into account that scams have generated a phenomenon that affects all social categories and they become more and more complex every day. Bitdefender built Scamio as a free public service to help people combat a dramatic increase in online scams, including those that use AI and LLM technologies, because that's the catch here, it has been noticed that AI tools are increasingly being used to create state-of-the art scam content that becomes very hard to spot.

Before, it was somewhat easier to spot scams, especially for the trained eye, as there's usually a checklist and common sense tells us to look for the source and grammar mistakes, among other indicators. But nowadays, AI tools help to perfect these tactics and the place where they make the difference most is in the way the content is written, so modern scams can appear more legitimate, although the tactics are, in most cases, the same. So think of it as a way to counter this, by using the same tools, but in a positive way. Scamio helps even the playing field by giving users a powerful scam-checker that uses threat-detection algorithms, machine learning, pattern recognition, and advanced data analysis to identify increasingly sophisticated scams.

Like our free decryptor program, Scamio is another example of Bitdefender working relentlessly to disrupt cybercrime operations.

Regards

Hi @Flanksy,

Scamio means a complex hybrid approach to threat analysis, which benefits from AI enhancements, Bitdefender’s advanced data analysis techniques, and security specialists’ expertise. All in all, it's an AI-enabled chatbot capable of identifying even sophisticated scams. The chatbot is separate from the rest of the products and services in the Bitdefender portfolio.

Conversational by nature, Scamio uses natural language processing and machine learning to accurately communicate with users, interpret their requests and reply to questions. Also, users can see their conversation history and share with others the key takeaways when they learn that a message, email, QR code, or link is potentially malicious.

Besides scam detection, Scamio’s goal is to raise awareness about the scam phenomenon and help users learn how to avoid any type of scam. It won't be integrated with Mobile Security, because technically, it's not an actual product, but a free tool. Scamio is also multi-platform, available without downloading or installation -> currently: web-based app, plus integration with Facebook Messenger. Compatibility with Whatsapp and Telegram will soon follow. Regarding QR codes, these can be analyzed by simply adding them to the chat. For those who don't use social media or the chat applications mentioned above, there's always the web option available here.

Regards

Hi,

Nothing to add here, I've replied on the ideation thread as well: 🙂

Regards