Syslog settings page missing for trials?

okkes · 2024-03-10T14:32:26+00:00

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Hi team,

Evaluating Gravity Zone and syslog capabilities is important. The documentation says those settings are under configuration --> miscellaneous but there is no "miscellaneous" page under configuration. Do you know if this is disabled for trials?

Thx a lot,

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Accepted answers

Andrei_S Enterprise

Hello @okkes ,

The option that you mention "Configuration --> Miscellaneous" is only available for On Premises infrastructures, if your GravityZone console is hosted in cloud, it will not be visible.

I am not sure what exactly are you trying to do but for cloud solutions if you want to send events from the GravityZone platform to SIEM using the syslog protocol, you can follow this article: https://www.bitdefender.com/business/support/en/77209-144080-build-an-event-push-service-api-connector-for-cef-standard.html#UUID-eb0b4208-bb81-9179-6dbe-87726c9c1a98

If you require further assistance you can reach out to the Enterprise Support Team using any of the channels available here: https://www.bitdefender.com/business/support/en/71263-85158-contact.html#UUID-3867147b-79f1-155e-cb22-0c21ee470e4c

Kind Regards,

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Andrei_S Enterprise

Hello @okkes ,

The option that you mention "Configuration --> Miscellaneous" is only available for On Premises infrastructures, if your GravityZone console is hosted in cloud, it will not be visible.

Kind Regards,

okkes

That is I was looking for, thx a lot.

okkes

@Andrei_S Enterprise , this time I can't find API key. As per https://www.bitdefender.com/business/support/en/77209-125277-public-api.html

There are no "api keys" section under my account of company administrator.

Please advise,

Andrei_S Enterprise

Hello @okkes ,

Please ensure that your account meets all the requirements details in the document that you shared.

Your account must have the following rights: Manage Networks, Manage Users, Manage Company, and View and analyze data.

You can check the following article to ensure your user has all these rights and privileges:

https://www.bitdefender.com/business/support/en/77209-124342-user-roles.html#UUID-b94a408a-c8ae-f769-187e-17d67cf112d4

https://www.bitdefender.com/business/support/en/77209-124349-managing-user-accounts.html#:~:text=Under-,Select%20targ[…]%2C%20select%20the%20network

Kind Regards,