Firewall is blocking Outlook 2019

WojTec · February 23

Hi,

It has been noticed that the firewall is blocking Internet access for Outlook 2019.

What process in the firewall should be unblocked for the program to work properly?

Thank you

WojTec · March 16

Nobody will help?

TaxiMagicien42 · March 16

Hello @WojTec

I invite you to check out this Bitdefender Support article to try to resolve your issue.

https://www.bitdefender.com/consumer/support/answer/13425/

Regards.

WojTec · March 18

@TaxiMagicien42

The problem is that despite adding the path C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLLOK.exe, the program is blocked by the firewall.

It seems as if some other process was needed to unlock it, but I don't know what it is.

TaxiMagicien42 · March 18

Hello @WojTec

First, I suggest you try a "quick repair of Bitdefender". For this, I invite you to consult this dedicated article of the support that explains the procedure to follow.

https://www.bitdefender.com/consumer/support/answer/13429/

If your problem persists, I invite you to contact Bitdefender support from this web page below.

https://www.bitdefender.com/consumer/support/

Select the theme for your problem and follow the on-screen instructions. Then click on "contact support" and choose the desired communication channel (chat, phone, email).

Prefer the chat for a quick contact.

If you choose the email, you will need to fill out an online form. You will then receive (24 to 48 hours) an email from support with an incident ticket number corresponding to your request.

Regards,