I want to remove my phone lock

Dustan Barber
Dustan Barber
in Mobile Security

I can't answer my cellphone because I can't type in my password fast enough before the phone goes to voice mail. See the title.

Comments

  • Alexandru_BD
    Alexandru_BD admin

    Hello @Dustan Barber,

    I'm not sure how this is related to Bitdefender Mobile Security. Can you elaborate, please?

    Thanks,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

  • Dustan Barber
    Dustan Barber

    I thought the security password was a feature of Bitdefender. Who else could it be? It asked me to set one up when I was setting up the phone.

  • Alexandru_BD
    Alexandru_BD admin

    Hi @Dustan Barber,

    Your phone may have multiple security features in place, so we need to establish what are you referring to.

    Is it your screen lock / biometric authentication requiring a PIN, fingerprint, or facial recognition to unlock the device?

    or

    Are you referring to the Bitdefender App Lock? The app lock feature is meant to lock your applications with a PIN that you set from Bitdefender. It is made so that no one can access your personal information or change your phone settings.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

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