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Cannot access VPN - upgrade message

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GrumpyVPN
GrumpyVPN
edited April 3 in VPN

I turned on VPN earlier in Windows 10. When I was done, I tried to disconnect. I don't have unlimited so I disconnect when I'm done.

A popup UPGRADE TO PREMIUM comes up. There's no way to get to past it.

I uninstalled and reinstalled Bitdefender Total Security and nothing helps.

I'm not going to pay for the upgrade. How do I get past the pop-up?

I saw a previous post about changing Notification setting but I can't find that setting in my profile.

It works fine on my Iphone XR.

Any help would be appreciated.

Comments

  • garioch7
    garioch7 Defender of the month ✭✭✭✭✭
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    @GrumpyVPN ,

    Welcome to the Bitdefender Forums.

    Since you use the VPN, uninstalling it is not an option. You could open the Bitdefender VPN program, go to Settings, Notifications, and then turn off "Allow notifications."

    If that does not work, please post again here so that your issue can be investigated.

    Please let us know how it goes. Thank you, and have a great day.

    Regards,

    Phil

    Former Bleeping Computer Malware Response Instructor

  • GrumpyVPN
    GrumpyVPN
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    Hi Phil -

    I tried it again today and it works fine. Hopefully, it will continue working.

    Thanks for getting back to me.

  • garioch7
    garioch7 Defender of the month ✭✭✭✭✭
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    @GrumpyVPN ,

    Thank you for posting back. Yes, I hope it continues to work too. If you have further issues, please let us know. We are here to help.

    Have a great day.

    Regards,

    Phil

    Former Bleeping Computer Malware Response Instructor

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