After installing Bitdefender, Kobo eReader no longer recognized by Win 11 PC
After installing Bitdefender I can no longer get my Kobo eReader recognized by my Win 11 PC
It shows up in the taskbar as a USB device with the software version as it's title.
Drive Manager shows it as a drive but without a drive letter and as "Unallocated"
Doesn't show up in File Explorer
Even disabling Bitdefender in "Protection - Antivirus - Advanced" doesn't help.
Answers
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HI,
have you tried changing the drive letter?https://learn.microsoft.com/en-us/windows-server/storage/disk-management/change-a-drive-letter
Nunzio ·
Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security
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Can't change it, nothing to click on to do it
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Also it's Unallocated, but I don't think I should initialise it as I don't know what it would do to the data in my eReader
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Hello @Steve in Kent
At this point, I would get a hold of Support, as this sounds like something more involved than anything we can do on the forum.
Support can be reached here.
Select, How Tos & Troubleshooting→Troubleshooting→I don't know→Contact Support→ and you will get the option of Chat, Call or Email. Chat is the quickest way to get thing started, phone support is not toll-free.
Kind regards.
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.
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Will do, thank you for you help so far.
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