how can I connect via VPN to my workplace?

soldetres
soldetres
in VPN

Answers

  • Scott
    Scott ✭✭✭✭✭

    Hello @soldetres

    Would you provide a little more information, please? Are you trying to connect with the VPN enabled using Windows remote desktop to your work PC?

    Thank you.

    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/

  • soldetres
    soldetres

    Hi Scott,

    No. I am trying to connect via VPN to my external work office.

    I first tried Windows Network & Internet → VPN, Add VPN Connection and attempted to connect.

    Secondly, I used WireGuard to create a Tunnel with Public key, then I use Bitdefender VPN Settings → Advanced → Protocol → Selected Wireguard… but still cannot login to the vpn site

  • Scott
    Scott ✭✭✭✭✭
    edited May 27

    @soldetres

    Thank you for that follow-up information, that is very helpful. But in being honest, this one is beyond my experience and will page @Alexandru_BD who works for Bitdefender and see if he can help, other than contacting Support itself.

    https://www.bitdefender.com/consumer/support/

    Kind regards.

    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/

  • Alexandru_BD
    Alexandru_BD admin

    Hello @soldetres,

    Maybe this is a long shot, but since you've mentioned that you are trying to establish a VPN connection to your workplace, the network could be protected by a firewall and the first step would be to check if this isn’t blocking the VPN. The firewall filters traffic by allowing or blocking data packets based on criteria such as IP addresses, port numbers, and protocols. I would advise to contact the network administrator to see if they can check the firewall settings and allow the VPN connection, if possible.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

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