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VPN stopped working

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Thomas do
Thomas do
in VPN

My VPN suddendly stop connecting with error code 99. Nothing on my wifi has changed. i have went through the protocol, uninstalled and reinstalled, changed dns, and many other things to get this to connect. Not having any success. Can someone help me?

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  • Thomas do
    Thomas do
    Options

    tested nordvpn app and the vpn works on my OS. bitdefender still not working

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    Options

    Hello.
    You should contact Bitdefender Consumer Support by chat, telephone or e-mail:
    https://www.bitdefender.com/consumer/support/help/
    Chat is the fastest way to get in touch with Bitdefender Consumer Support.

    Select: How to's & Troubleshooting Bitdefender products -> Troubleshooting -> Bitdefender Premium VPN, click on Contact Support in the black box and then click on Chat 24/7.
    NOTE: Bitdefender telephone support is not toll-free!
    Regards.

  • juliomarquez
    juliomarquez
    Options
    https://community.bitdefender.com/en/discussion/comment/339478#Comment_339478

    Thomas, I've just solved the same problem thanks to the Bit Defender technical support. Contact them to change your protocols in your System settings and VPN will be online again

  • Beameranged
    Beameranged
    Options

    I have precisely the same issue. Support could not be less helpful.

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