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Since installing Bitdefender VPN, home network won't allow connection. Why?

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golfgal
golfgal
in VPN

Since we started using Bitdefender VPN, our wireless connection to my laptop drops for no reason when the other devices are connected. When I try to reconnection, i get the message that my home network won't allow the connection. Any idea what is going on and how to fix it. It is very annoying to lose connection and then taking 10 minutes to get reconnected when I am trying to work.

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  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
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    Hello.
    You should contact Bitdefender Consumer Support by chat, telephone or e-mail:
    https://www.bitdefender.com/consumer/support/help/
    Chat is the fastest way to get in touch with Bitdefender Consumer Support.

    Select: How to's & Troubleshooting Bitdefender products -> Troubleshooting -> Bitdefender Premium VPN, click on Contact Support in the black box and then click on Chat 24/7.
    NOTE: Bitdefender telephone support is not toll-free!
    Regards.

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