Bitdefender requires a login/password ?

After renewing my subscription, bitdefender seems to want to update every couple of days when I start it. It didn't ask me to login upon starting prior to the subscription renewal, and I can't find a "remember me" toggle. Anyone know how to remedy this behavior?

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mullima

Also,, updates are taking a very long time on a fast internet connection, with a pretty powerful laptop.

Scott

https://community.bitdefender.com/en/discussion/100141/bitdefender-requires-a-login-passwd

Hello,

Do you mean for the desktop app, of for your Central account?

For the desktop app, do you have profiles enabled? Or, did you disable (is it disabled) in Settings/Update automatically?

Also, you can try resyncing your app to the Central servers to refresh your account. At the top of the app, tick My Account/Switch Account. Use your email address and PW for your Central account

Kind regards.

mullima

I'm referring to the desktop app. Updates are enabled in systems/update automatically. Everything appears as you indicated in your kind response.

I would add that opening the desktop app doesn't always require a relog….. apparently it is only when an update is pending (thats a total guess)

Scott

https://community.bitdefender.com/en/discussion/comment/340146#Comment_340146

Usually, BD would only need a restart on a major build update. At times it can appear to be stuck at 83% as it's installing the update. I would suggest running a repair, and if that doesn't resolve it for you to use the uninstall tool to totally uninstall Bitdefender and re-installing it from your Central account. Also, confirm that you hadn't enabled password protection in Bitdefender Settings/General/Password Protection.

https://www.bitdefender.com/consumer/support/answer/13429/

https://www.bitdefender.com/uninstall/

Kind regards.