Unrecognized software accessing the internet

Bitdefender Total Security, on my Dell Inspiron 16 laptop, has identified NGA.ThickClient.exe gaining access to the internet. Does anyone know what this is? Is it unsafe??

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sam.kim168960

Hi,

NGA.ThickClient.exe is likely a component of a legitimate software application used by your system or installed by a third-party program. To determine if it is safe, follow these steps:

Check File Location:
- The executable should be located in a program directory (e.g., C:\Program Files or C:\Program Files (x86)).
Scan with Bitdefender:
- Perform a full scan to ensure there are no threats associated with this file.
Check Digital Signature:
- Right-click the file, select Properties, and go to the Digital Signatures tab to verify the publisher.
Research the Software:
- Google the name of the executable to see if it's associated with known software.

If Bitdefender Total Security flags it as suspicious, it may be worth quarantining the file and monitoring your system for any unusual behavior. If unsure, you can contact Bitdefender support or your IT department for further assistance.

Hope this helps!

realloser

Thanks for the help.👍️