Bitdefender changes Roboform
I just moved off of Kaspersky onto Bitdefender. I have used Roboform as my password manager for many years. However, I had issues when I tried it today, with the only difference being Bitdefender. Kaspersky had a specific plugin for Firefox and other browsers, which Bitdefender does not seem to have except for antitracking features.
Previously, to use Roboform I would just navigate to the site I want. I would click the Roboform icon in the menu bar, and it would show the name of the site if it had a stored password. I could then just click on that name, and the userid and password fields would be filled in as desired. Now, when I click on the Roboform icon in the menu bar, I get the site name. But when I click on that, I see no change except for a Roboform floating icon next to the userid field. If I then hover over that Roboform icon, I temporarily see the userid and password filled in, along with the name of the site showing in a popup next to that floating Roboform icon. I then have to click the name of the site again from that floating Roboform Icon popup to get the information to actually fill in the form. At least I figured out how to get this to work, but it is much more effort. Is there any way to get the original Roboform user interface to work in Bitdefender?
Comments
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Set an exclusion in the Bitdefender product.
1) Temporarily disable Bitdefender Protection:
2) Set exclusions in Bitdefender Antivirus:
3) Set exclusions in Bitdefender Advanced Threat Defense:
4) Re-enable real-time protection in Bitdefender
If the issue persists, kindly contact Bitdefender support by visiting
Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.
Regards
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Bitdefender Ultimate Security Plus (user)
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I did not try creating exclusions in Bitdefender for Roboform. That is because the problem suddenly went away. Roboform went back to performing as it should later that day I posted this comment. However, 4 days later it started malfunctioning in the same way again. Then, this morning when I tried, it was working again. Are there any other suggestions? I really don't like the idea of excluding Roboform completely from Bitdefender. And the come and go nature of the issue suggests it is impacted by something that changes in Bitdefender. Thanks for any advice.
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