When Windows 11 starts, Bitdefender makes Windows Error Event 7000 and 7009

Jamu849 · 2024-06-22T17:43:45+00:00

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Jamu849

After Bitdefender installed, Windows Error Event 7000 and 7009 comes out everytime.

All Windows Error Event 7000 and 7009 are about below.

Web Threat Defense service can't start.
IPsec Policy Agent service can't start.
Windows Camera Frame Server Monitor service can't start.

And PC is slow for 10~20 sec. just after login.

Every issue disappeares with Bitdefender uninstalled.

(For checking this, I restored Windows 11 and installed drivers & apps one by one.)

There is also an issue that Windows doesn't shut down, Bitdefender has now been uninstalled.

With Windows Defender and other 3rd-Party anti-Malware app, Windows works well and no Error Event logs.

How do I solve this? Just waiting next update?

My PC

CPU: Ryzen 7800X3D

GPU: Sapphire RX 7900 GRE D6 16GB

M/B: GIGABYTE B650 AORUS ELITE AX ICE

RAM: 32GB

OS: Windows 11 Pro

Memory Integrity : Off
TPM: fTPM On
Secure Booting: On

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Comments

Flexx

https://community.bitdefender.com/en/discussion/100228/when-windows-11-starts-bitdefender-makes-windows-error-event-7000-and-7009

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

Regards

Jamu849

My issue is solved at build 27.0.40.174 of Bitdefender Total security.

ATD doesn't make delaying windows start and Windows Error Event logs any more.

Thank you all of Bitdefender engineers, customer service people and this community.😁

Flexx

https://community.bitdefender.com/en/discussion/comment/341569#Comment_341569

Nice to know that your issue has been resolved.

Regards