VPN is dropping IP address
My phone has been having the issue of the IP address being dropped or not assigned with new re-connection. Anyone else had this issue?
Comments
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Hello,
Does this happen on an Android device? If yes, check if this article helps:
Regards
Premium Security & Bitdefender Endpoint Security Tools user
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No none of that works. I have an s23 Ultra fyi. Problem still occurs every so often
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Check if the steps below help.
- Restart your device: A simple restart can often resolve temporary glitches that might be causing the IP address issue.
- Check your internet connection: Ensure you have a stable and reliable internet connection. If possible, try connecting to a different network to see if the problem persists.
- Switch VPN servers: Try connecting to a different VPN server location. This can help bypass any server congestion or regional network issues.
- Update the app and your phone's software: Make sure you're running the latest version of Bitdefender VPN and that your phone's operating system is up to date.
- Reinstall the app: If the issue continues, try uninstalling and reinstalling Bitdefender VPN.
If the issue persists, kindly contact Bitdefender support by visiting
Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.
Regards
Life happens, Coffee helps!
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Bitdefender Ultimate Security Plus (user)
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Everything is updated, and pretty much have done everything. Changing network appears to cause that issue. Whenever I manually change from mobile Data to a Wi-Fi.
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Yes, many users have reported issues with VPNs dropping IP addresses. This can be quite frustrating, especially when relying on a stable connection. Let's explore some potential causes and solutions:
Potential Causes:
VPN Server Issues: Overloaded servers, technical glitches, or maintenance can lead to IP drops.
Network Congestion:High network traffic can interfere with VPN connections.
Device-Specific Problems: Outdated software, conflicting apps, or hardware issues might be culprits.
VPN Client Issues: Bugs, incorrect settings, or outdated versions can cause instability.
Troubleshooting Steps:
Check VPN Service Status:Visit your VPN provider's website or social media for any service disruptions or maintenance notifications.
Try connecting to a different server location to see if it resolves the issue.
Restart Your Device and Router:A simple reboot can often fix temporary glitches.
Update VPN Client and Device Software:Ensure you're using the latest versions of your VPN client and device operating system.
Check Network Settings:Verify that your network settings (Wi-Fi or Ethernet) are correct and stable.
Temporarily disable any firewalls or antivirus software that might interfere with the VPN.
Try a Different VPN Protocol:Some VPN protocols are more stable than others. Experiment with different options (e.g., OpenVPN, WireGuard, IKEv2) to see if it helps.
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"Yes, many users have reported issues with VPNs dropping IP addresses."
This is my second VPN I'm using, first was Surfshark, and I haven't had any experiences like this with that service as far as I can remember. It may be something I'll have to live with. Thanks
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