All of the sudden VPN Broken Tunnel Error causing disconnect and can't access certain sites

deannieb78
deannieb78
in VPN

With an unusual effect --- I cannot access any of my personal websites I own and are hosted through hostgator when the VPN is NOT working. I can ONLY get to them when the VPN is connected and working. This JUST started happening right around doing a windows 11 update. I can get to my portal dashboard on hostgator, but cannot go any further. Cannot get to cpanel. And cannot access any website directly either that I have hosted on hostgator. I have no problem accessing them via my mobile phone using the same wifi network regardless of the vpn connection. I've looked at everything and can't figure it out. And, the VPN keeps randomly disconnecting (frequently!!!) due to a broken tunnel 18.

I can't find a fix for that. And don't know why it not working would cause me to not access those sites and just those sites. HELP! Please!!!

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Answers

  • kp1963
    kp1963

    I have this same issue several times a day. What is the solution?

  • AF1
    AF1

    Last few days I can't access any websites with BD VPN active "your internet access is blocked'

    All browsers, all Locations.

    V27.1.2.1(b)

  • Alexandru_BD
    Alexandru_BD admin

    Hello,

    Based on my findings, there has been a temporary technical issue with the VPN yesterday evening, but this was resolved shortly after it was found and everything should be back to normal now. Can anyone confirm if that's the case?

    Thanks

    Premium Security & Bitdefender Endpoint Security Tools user

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