Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

I have a mac (Intel) and the Bitdefender VPN was working, not it isnt

Before I loaded Sonoma (v14.x) I used the vpn for further checks for scanning. After I loaded Sonoma I had problems. I just ignored the VPN would

Tnot load. Fast forward until now and I want to get the VPN working I'm now on v14.6.1. I get various errors, and the current one is code 99. the VPN will not connect to best site, or if I shut the VPN off and select Los Angeles, USA, I get the same response. I also have a newer MAC (ARM) and I did an initial load using the migration assistant but I'm getting the same result. I'm guessing that there is something going on but I've kind of run out of debugging options for this. I really want to get the VPN working. Can you give me any hints? Do you have a ****** that will delete everything associated with bit com, including some things that may be hidden so I can reload from scratch. I'll try anything.

Thanks

Answers

  • mlt
    mlt Problems with signing on to VPN

    I am having same problems with Senoma/VPN and error code 99 on a macbook pro laptop. . VPN was working then got a virus that was quarantined and then started getting 99 error. I uninstalled then reinstalled and still not working! ?? I have tried all their solutions but still not working! So hopefully they will give you a solution!