Access to https://www.googleadservices.com/

Hello,

I recently switched from Norton 360 to BitDefender, and I am getting used to how this Anti-Virus and VPN works.

One issue I can't seem to resolve is getting my VPN to allow access to "https://www.googleadservices.com/" For some reason, when I use Google Chrome and search for something, the first 2-3 sponsored results are not accessible. If that is first linked to Google Lead Services, it gives me an error. See screenshot.

I tried Bitdefender VPN Advanced settings, and allowing Split Tunneling, and adding "https://www.googleadservices.com/" to bypass VPN, and it did not work.

Any help on how I can allow access to Google Lead Services

?

Answers

  • Flexx
    Flexx mod
    edited April 1

    Can you visit the link with VPN turned off?


    Here is what I get when I visit the website without using the Bitdefender VPN, which is not a valid website itself; it is used to run various internal Google services.


    If you need additional details, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

    Based on your selected product and the type of issue you're facing, you can get in touch with a support representative through email, chat, or a phone call.

    If you choose email, you will receive a ticket number on your registered email. The support team will reply within the next 24-48 hours, excluding weekends.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • This is happening to me also. I can access the sites fine with the VPN off, I have also tried adding the site to the whitelist using split tunnelling.

    Andy help would be appreciated

  • Hi @Veedub16,

    Also check if you have Ad blocker and Anti-tracker enabled in the VPN app. If it's enabled, turn it off and try again to access the page.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

  • It was the anti tracker that was the issue.

  • 😉

    Premium Security & Bitdefender Endpoint Security Tools user