Bitdefender version update failing
I run Bitdefender Total security on several devices. On my desktop it is running version 27.0.45.220 but on my laptop it has been stuck on version 27.0.40.174 for several months now. Its updating but not the version.
What can be done?
Answers
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Hi @JPK,
Although I'm uncertain why the software would be stuck on that version for such a long time, I think reinstalling Bitdefender on that machine should bring it up to date with the latest version. At least this is what I would do in this scenario.
Let us know how it goes.
Regards,
Alex
Premium Security & Bitdefender Endpoint Security Tools user
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@Alexandru_BD would running a Repair work, or would a total uninstall and reinstall have the greater chance of downloading and installing the latest version?
TIA :)
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.
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Repair vs Uninstall/Reinstall
Repair:
Running a repair operation may fix corrupted files or configuration issues, but it might not necessarily update the software to the latest version.Uninstall/Reinstall:
Completely uninstalling Bitdefender software and then reinstalling it will likely download the latest version from the Bitdefender server, ensuring one has the most up-to-date protection.Additional Benefits of Uninstall/Reinstall
- Removal of residual files: Uninstalling the software will remove any residual files or configuration data that might be causing issues.
- Clean slate: Reinstalling the software provides a clean slate, ensuring that the new installation is free from any existing problems.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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Nice follow-up. Thank you Flexx :)
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.
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Yes, what this man said, reinstall. 😃
Premium Security & Bitdefender Endpoint Security Tools user
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Dear all of you rescuers!
Thank you for your assistance and advice. This is much appreciated, really.
However, just this morning Bitdefender itself came with the solution. I received a notification that this device "is no longer protected" And there was a link to enable protection, which I accepted of course. And the BD was updated to the current version 27.0.45.220!
Problem solved. So, I didn't have to uninstall and then reinstall Bitdefender.
Good performance by BD.
Thank you all.
JPK
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Nice to know your issue has been resolved. This post is now closed for further comments.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
1
