When does an on-prem Gravity zone licence actually start counting the days ?
Due to some management oversight, we've had multiple locations buy their own licences that we plan to add into a single, centrally managed console. These locations got their product keys this week.
We're running an on-prem solution with no internet connection across the whole network if this matters.
Question is…. are we wasting licensing days if we delay adding the keys into the console? Did the countdown start when they recived the keys or does it start when we add it ?
Best Answer
-
Hello @Takwat ,
No, you will not lose license days if they are not yet added in the console. Once they are added in the console they will become active and the counter will start.
Also if you want to merge all license keys into one, you can reach out to our Enterprise Support team for assistance.
Kind Regards,
Andrei
1