Password Manager and SecurePass
Password Manager and SecurePass
Securepass : Export does not work (anymore) ???
Today I tried to export all passwords via the export tool on windows PC. It let me choose Json or CSV. When I click export, screen refreshes and no export file is made . The I tried the same thing on my Android phone. I got 1 step further, it let me select a folder, but after that a error message occured.
How can I get an export of my passwords
PS My feeling - the old password manager worked a lot better.
Answers
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Hello @GuidoDH,
Can you share the error message you got?
Premium Security & Bitdefender Endpoint Security Tools user
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I have a similar issue. I can't export my password from the Safari browser extension, the spinner animation just keeps spinning and nothing happens. The extension is not available in Bitdefender Central anymore, so I can't test it in other browsers. This is very poor customer service, I've been a loyal customer for years.
UPDATE I managed to export from the iPhone app.
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That's Password Manager and not SecurePass.
So, you managed to solve this?Premium Security & Bitdefender Endpoint Security Tools user
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Hey @GuidoDH - we're really sorry you encountered this issue. It would be very helpful to us to tell us what error you received when exporting from Android, so that we can help you export your data. Similarly, letting us know what browser you use on Windows and what version of the extension could help pinpoint the issue.
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Yes, luckily I have the mobile app installed, otherwise I would have been cooked.
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