Good evening, I activated Bitdefender Ultimate Security (PC, Android, Mac, iOS) (5 Devices, 1 Year) - Bitdefender Key - GLOBAL on September 26, 2025, but today I received a message that my subscription has expired. Can you check? Thank you.
Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: https://www.bitdefender.com/consumer/support/help/ Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support in the black box and then click on Chat 24/7. NOTE: Bitdefender telephone support is not toll-free! Also, @Alexandru_BD, who works for Bitdefender, can take a look here and help you with the issue. Regards.
Hi,
It could be a notification for a previous subscription, or another Bitdefender product you may have used in the past. The Support teams can advise on the status of your licenses and cancel any subscriptions which are no longer relevant.
Regards
