Bitdefender Virtual Disk - need an option to disable

Hi,

The Bitdefender Virtual Disk is causing me a ton of issues with system checks for online certifications, I’ve also emailed support about this.

The system checks carried out by the online test provider are flagging my laptop as being a virtual machine due to the vhd that bitdefender has created, and I cannot enter the exam with the vhd being in place.

as I understand things:

The virtual disk underpins the web protection architecture for QUIC and HTTP/3
The conditions for the disk being created are all 3 of these conditions must be true windows 11 21600, QUIC enabled and Bitdefender 27.0.55.298

I’ve disabled QUIC in edge:///flags - and restarted the virtual disk still appears.

The only reliable way to fix this is:

Uninstall Bitdefender and reboot - vhd is removed
Downgrade Bitdefender to pre 27.0.55.298 version if possible?

Can anyone else share any more guidance? Or can we have an option to disable or pause HTTP/3 QUIC security in Bitdefender which will unmount the vhd for the duration of the pause?

Find more posts tagged with

Comments

Alexandru_BD

@dvsls can you help here? I know that VD is a legitimate Bitdefender process and one can't really revert to a previous version..

dvsls

We are using the virtual drive to enhance network protection, and right now there is no option to disable this feature. We are currently analyzing an improvement that would offer users the ability to turn this off.

A downgrade is not possible, as every new version we release includes essential security enhancements for our users.

You could also try contacting the certification provider to explain that Bitdefender—and other security solutions—use VHDs to scan files, perform backups, and store secure vaults.

Bitak

Hi @dvsls - thanks for the reply, I’ll contact them ideally the should be able to exclude a VHD named x of y size which would match what BD is creating.

ideally if I can disable it that would be great, as it stands I need to uninstall the app, sit the exam, reinstall BD.