Hello,
Should you wish to upgrade your subscription before the current term expires, it's best to reach out to Bitdefender Support, because a manual extension is not possible by default, since the two products are not identical. The Support teams can advise on the best way to move forward and you can contact them using this link:
https://www.bitdefender.com/consumer/support/help/
State your contact reason, choose request category, then select from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.
Let us know how it goes.
Regards
it takes me to auto answers that don't cover my question. is there a way to communicate. I am happy to chat but can not see a way to do it
i have found the chat button thanks
@bruce1 the page will provide a few recommendations after you select the relevant request category, just to cover all bases, and in the event you don't find your answer there, you will be given the option to contact Support. This layered approach for support helps users find answers to frequently asked questions more efficiently. Usually, a good chunk of the answers the users are looking for can be found in the suggested articles, but live Support is always available for the inquiries that don't fall into this category. In the event a solution is not found in the self-service area, nor the community, usually it's best to contact Support directly, as they poses the required tools and knowledge to handle situations individually based on their specific and unique circumstances.
You're welcome!
