Reinstall Bdis Not Working
Hello. I have installed bd internet security. When i tried to activate it had no internet connection. So i removed it with uninstall tool. Then when i was reinstalling it says "Program already installed" and then canseling the installation.
How to remove the old 2011 installation compleatly. I have runned ccleaner to clear out all old keys in register.
I just want to install bd 2011 again.
magnus 
Comments
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download the uninstall tool, click uninstall, restart, and you should be fine
http://download.bitdefender.com/windows/de...l_tool_2011.exe
For the activation problem, go to this post0 -
Go to CNET and download the software not the link that came with e-mail. The e-mail link only worked once for me and I also got the "no internet connection" on a second download try but have had no problems when using the CNET download.
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Found the link at bd.
http://download.bitdefender.com/windows/de...l_tool_2011.exe0 -
Hi Magnus,
After you remove BitDefender by following the steps below you need to clear your computer from any files that may still be stored on your PC. To do that I recommend you to run a Windows registry cleaner such as CCleaner or Argente.
Once the cleaning is complete restart the PC.
The download links for BitDefender Internet Security 2011 are:
32bits:
http://download.bitdefender.com/windows/de...ty_2011_32b.exe
64bits:
http://download.bitdefender.com/windows/de...ty_2011_64b.exe
If you encounter the same issue with registration / activation please do not remove BitDefender anymore so we can further investigate and find a resolution.
Kind regards,0 -
When i try to register with my key it says " The key you have entered is curretly used in the product. You can not register the product twice with the same key"
What to do?0 -
Hello bf24ever,
Please do not post in all topics if you already have started a topic on your own issue (i.e. this topic). The reason why you get that message is because you have NOT removed all files from the previous installation of BitDefender.
In order to check for any files left from the 2010 version follow the steps enclosed in the email and send me the generated log for analysis. Your ticket ID is: 201008231024317
Looking forward to your answer!0
