Antiviruspro 2011 Won't Update

Hi,

I have received your PM with the logs. I have created you a ticket (ID: 201009201011235) and will send you the results of the analysis via email as soon as it will be complete.

Regards,

After not hearing anything for a while I have tried un-installing using the tool in this forum, then using a registry cleaner, and fresh install. Now it won't let me activate my account, its says there is no internet connection.

thanks

Hi,

What is your Internet connection type ? Are you using a proxy to connect to the Internet ? I have sent you instructions on how to resolve the issue you encounter and activate the product with your email.

Let me know via email and/or forum if the issue persist.

Regards,

Hello,

I connect to the Internet with a cable modem and do not use a proxy to connect. I used the patch but still have the same issue. Each time it says that there is no internet connection.

thanks

Hello,

Please check your email associated with your forum account for further instructions on how to resolve the issue you are currently facing. Let me know if the issue still persist.

Kind regards,

I was able to uninstall the 'BitDefender definition update' but running the BitDefender repair keeps running into errors.

Looking forward to a solution.

thanks

Bill

I have given up, I un-installed AntivirusPro 2011 and went back to Antivirus 2010.