Purchase Issue
hello i already posted on the german forum, i bought bitdefender antivirus 1 hour ago and instead of a proper license key i got this Lizenzschlüssel: Cannot write cookie to file.
can anyone help me resolve it?
Comments
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reloxz - You can either contact Customer Care, or you can send a PM (Private Message) to George R and explain the license key problem. Either one will be able to assist you.
Hope this helps,0 -
thank you very much, i already contacted customer support but they only replied with a ticket number
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Hello reloxz,
We have already acknowledged this situation. I will contact you via PM with a courtesy license key for your purchase.
A follow-up purchase confirmation will be provided automatically to all customers affected by this issue.
Should you have any other questions, please post or send me a Private Message by selecting this link
On behalf of the BitDefender Team, I apologize for this event.0
