Bitdefender 2011 And Windows 7 Action Center 64 Bits

martialf
martialf
edited November 2010 in Old topics

Bonjour


My Bitdefender 2011 indicate that my computer is protected and my real time antivivirus protection is on


BUT Windows 7 64 bits home edition often say via the action center that i must turn on my Bitdefender antivirus (important security alert)


So wich is right ? Windows or Bitdefender ?


How to correct this situation?


Thanks

Comments

  • Cristi Raducu
    Cristi Raducu

    Hi there,


    For start you need to test whether the Real Time Protection is working properly.


    To check this you can click on this link and it should be blocked by BitDefender:


    http://www.eicar.org/download/eicar_com.zip


    The page is absolutely clean,it's just a test page so no need to worry.


    If the Real Time protection is working properly(if it blocks the test file) then the reports you are receiving from the Security Center should be false.


    A possible solution would be for you to:


    1. Go to Start


    2. In the Search box type: services.msc and hit Enter


    3. Stop the following 2 services but do not change their startup type or anything:


    Security Center


    Windows Management Instrumentation


    4. Go to C:\Windows\System32\wbem\ and remove the following folder:Repository


    5. Reboot the system and check if the issue still occurs.

  • martialf
    martialf
    Hi there,


    For start you need to test whether the Real Time Protection is working properly.


    To check this you can click on this link and it should be blocked by BitDefender:


    http://www.eicar.org/download/eicar_com.zip


    The page is absolutely clean,it's just a test page so no need to worry.


    If the Real Time protection is working properly(if it blocks the test file) then the reports you are receiving from the Security Center should be false.


    A possible solution would be for you to:


    1. Go to Start


    2. In the Search box type: services.msc and hit Enter


    3. Stop the following 2 services but do not change their startup type or anything:


    Security Center


    Windows Management Instrumentation


    4. Go to C:\Windows\System32\wbem\ and remove the following folder:Repository


    5. Reboot the system and check if the issue still occurs.

  • martialf
    martialf

    Thanks for yours comments and suggestion


    I am now since two hours in front my computer and i didn't see for now the alert message from action center


    I must say that when i open my computer i have updated Windows and Bitdefender also (Bitdefender total security ask to reboot after the update)


    Next time i see this alert message i will try to send the '''virus '' from the link you give in your reply


    Thanks again


    Martial

  • martialf
    martialf

    Bonjour


    I got now the same alert message from Windows (turn on Bitdefender antivirus (important))


    I go with http://www.eicar.org/download/eicar_com.zip


    And Bitdefender stop it


    I have stopped


    Security Center


    Windows Management Instrumentation


    But i don't like to stop one important function about security and health of my system


    but i did it


    And my system don't accept to delete the Repositoryfolder even after uncheck read only proprieties


    And finally it would be better if Bitdefender total security was corrected for this situation After all the 2010 version was ok for this


    I will wait and finally i think it is better to have an alert message then unplug the alert source on Windows

  • Unknown
    Unknown

    Hi Martial,


    Follow the steps explained in THIS article then send me a PM with the generated log file.


    Looking forward to your answer!

  • martialf
    martialf

    Allo


    J'ai envoyé le fichier créé à l'aide du support tool


    I have sent the file producted by the support tool


    I see in my Windows live mail that the message has been sent but my service provider has sent me this message


    Adresse du destinataire : noreply@bitdefender.com


    Raison : SMTP transmission failure has occurred


    Code de diagnostic : smtp;552 sorry, that message size exceeds my databytes limit (#5.3.4)


    Système distant : dns;mail.bitdefender.com (TCP|10.23.32.20|33214|91.199.104.2|25) (elfie ready ESMTP)


    I have also put in in sent it to sendspace


    You have successfully uploaded a file called BDSP_MARTIAL-PC_2010_11_14_11_14.zip (23.1 MB), to sendspace.


    Thanks

  • nikki605
    nikki605 ✭
    edited November 2010
    I have also put in in sent it to sendspace


    You have successfully uploaded a file called BDSP_MARTIAL-PC_2010_11_14_11_14.zip (23.1 MB), to sendspace.


    Thanks


    When you upload a file to sendspace, it provides you with a download link that you must PM to DanyDan. Without the download link, DanyDan will not be able to get the file.


    Regards,

This discussion has been closed.

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