-
Auto Renewal
Is it ok to take £70 out of your bank account with zero notification beforehand? Is it ok to dodge around the refund request by saying you were set up for auto-renew. No I wasn't !!! I don't want an extra years cover free of charge if I stay. I don't want a 50% refund. I want the no-quibble money-back guarantee that's…
-
False warnings, then wrong license
I've used Bitdefender for several years and there is ONE THING that I find very annoying. Last year I had a license for ten devices. This year I started receiving the doomsday emails, your product is about to expire, "Danger Will Robinson...DANGER!". So I decided to stop ignoring the annoying emails and renew a few weeks…
-
Disable auto-renewal
Disable auto-renewal could be a good start and show your customer you respect them, because I don't feel respected when I have to dig deep to try to find the way to disable my auto-renewal. Ironically, thay wanted to charge me 30$ a month ago, but now the auto-renewal is at 90$! The product is OK, but all that scam throw…
