We would like to inform you that we are currently experiencing a technical issue affecting new user registrations. This issue is also impacting the login process for some existing members.
Our team is actively investigating the situation and working to identify the root cause as quickly as possible. Rest assured that resolving this matter is our top priority, and we will provide updates as soon as more information becomes available.
We sincerely apologize for the inconvenience this may cause and appreciate your patience and understanding while we work toward a resolution.
Thank you for your continued support.
Discussion List
Laggy GUI after todays update (20/09/24)
New bitdefender user here. After the client update this morning, the BitDefender GUI is extremely laggy. It takes about 30 seconds to respond to a click. Win11 23H2 22631.4169 Bitdefender AV Free Build: 27.0.41.201 Threat Database: 12411763 7.97533
Default tab for Notifications in GUI, and additional display suggestion
In the Bitdefender GUI, the left-hand side has a set of icons including Notifications. I notice that when I click on that Notifications icon, by default(?) it is opening on the Critical tab. The other tabs are All, Warning and Information. I tentatively suggest that the default tab should be All, rather than Critical.…
Gui Bug
Hello, i have an issue with my bitdefender total security bug. it shown a weird wording. and also the firewall is not active, i cannot block apps or link. also the notification doesn't show anything. i don't know where to log support case. i tried the website support email /consumer/support/help/. it's stuck at loading…
Suggestion for BitDefender products GUI
Hello! I would like to make a suggestion to improve the BitDefender products. I have been using Bitdefender Total Security on my Windows laptop and BitDefender Mobile Security on my Android smartphone for many years. What I realized in the last few years is that very little to no changes have been made on Bitdefender Total…
Gui Not Showing Up In Windows 10 X64 With Total Security 2016
I'm having some trouble with getting the Bitdefender Total Security 2016 GUI to show up. Trying to double-click the icon in the tray, right-click it and hitting Show, left-clicking the desktop widget, but a busy mouse-icon appears.. and then nothing shows up, at all. What does happen is that every time I try to get the GUI…
Bitdefender GUI not showing up
Hi, I installed BitDefender on my PC, but I can't open the GUI. The BD Tray icon is gray and after I click on it, a window shows up saying "Bitdefender Sign in". So I typed in my BD account email and password, and then I clicked on "Sign In". But the tray icon is still gray and when I click on it, the "Sign in" Window…
Problem Initializing Gui With Bitdefender Live Rescuecd (Invalid Loop Location: /rescue/livecd.squas
Hi, I am facing a peculiar problem and require help. I was trying to initiate the live RescueCD via a flash drive in my laptop. The problem is, things went fine with the initialisation and then suddenly I would get a prompt of "Ignoring BGRT ..... Invalid loop location: /rescue/livecd.squashfs". The rescueCD is am using is…