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Big Problem with Upgrading to Premium Security Family plan
OK, I have Total Security Family Plan - did a chat with customer support to upgrade to Premium Security Family Plan. Was told to go ahead and buy the new one and then reallocate the devices and then turn off auto-renewal on the old plan. Guess What - THAT DOESN"T WORK. Can't activate the new subscription as long as the old…
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This is the worst Website! I can't find help and the customer support phone or email is not listed.
My DashBoard says I have no coverage on my phone, but I have the app installed and I see it working on my phone. This is the worst website for getting help. I can't find a customer support phone number or email anywhere. It just sends you on a loop. This alone is reason for not renewing.
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VPN not working on MAC Sonoma 14.2 - Error Code 99 & 12
I've been trying to connect VPN since last 3 weeks sadly i'am getting error 99 & 12 I tried to raise issue with customer support but no solution from their side, anyone knows how to fix the issue? I also read the help article and other solution posted no success! Regards
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terrible experience with their service
Since I installed your antivirus my laptop takes more than 1 hour to start working properly, your antivirus system is super invasive and for more attempts I make to stop certain executions does not allow it, I would like you to contact me in Spanish to solve the problem, my experience is very bad with your product.
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Poor customer service
Purchased additional 3 licenses to add to my existing 10 licences. After adding the additional 3 licences, the protection on existing machines stopped working. I have been unsuccessfully trying to resolve this for 2 weeks. I have been on the tech support chat and they promised a resolution within 48 hours. Still nothing.…
