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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Poor customer service
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Purchased additional 3 licenses to add to my existing 10 licences.
After adding the additional 3 licences, the protection on existing machines stopped working.
I have been unsuccessfully trying to resolve this for 2 weeks. I have been on the tech support chat and they promised a resolution within 48 hours. Still nothing. Still getting warning messages form BD. Poor customer service.
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Hello,
I'm sorry to hear about the negative experience you had with our support team.
However the forum is no place for commercial issues. I will forward your feedback to the appropriate department.0
This discussion has been closed.
