Andrina

Hi @Alexandru_BD, I was about to give up but changed DNS as you advised and it worked! Thankyou to all for your help and patience Regards Andrina

in Downloaded and installed total security but central says my laptop is still at risk Comment by Andrina April 4

And when I click on name in the top right hand corner (there is no icon) it does not take me to switch account

in Downloaded and installed total security but central says my laptop is still at risk Comment by Andrina April 4

Hi Alexandru_BD, I'm sorry but I don't understand what you are asking me to do. If I go through the app on desktop it won't connect to server, I have to go through bitdefender website Regards Andrina

in Downloaded and installed total security but central says my laptop is still at risk Comment by Andrina April 3

Hi Alexandru_BD This is what I get when I click on name in top right hand corner

in Downloaded and installed total security but central says my laptop is still at risk Comment by Andrina April 2

Hi Alexandru_BD, When I double click on the bitdefender app it says cannot connect to server so I have been signing into the central account via the bitdefender website. Yes I have used the activation code and I just want to protect my laptop. There was no error code. The apps installed are antivirus and VPN. Also I had…

in Downloaded and installed total security but central says my laptop is still at risk Comment by Andrina April 2

Thanks Garioch7 and Flexx. I'll have a go with Gjoski and also wait for Alexandru_BD. Its just been so frustrating and I had bitdefender last year with no problems

in Downloaded and installed total security but central says my laptop is still at risk Comment by Andrina April 1

Andrina

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