Andy_BD ✭✭✭

Hey @alejafernandez, I'm sorry to hear you are having problems making a purchase for one of our products. However, if you are trying to make a payment via paypal and you receive that error, it might be an issue between your bank/card issuer and paypal You should consider contacting your bank/card issuer to make sure that…

Hi @TerryGerritsen We have a very comprehensive step-by-step guide on how to install Bitdefender VPN on MAC devices, which covers 3 main installation scenarios: https://www.bitdefender.com/consumer/support/answer/7098/ Please make sure you follow either of those scenarios closely and you should encounter no issues.…

Sorry to hear you say that @leet123 It's something that we clearly need to work on. However, did you know that if you go into the VPN settings, there's a tab called Notifications where you have the option to turn them off?

Hello everyone, I've taken your feedback from this thread and what we've gathered from other channels as well and had a talk with the devs about it. I've listed below quite a few of the notifications which can be disabled from the product. The following notifications can be turned off: FOR WINDOWS: Update USB Immunizer…

I'll move this to the Free zone because it's not really related to cyber sec stuff. From personal experience I can say that my G:/ partition appeared after a Google Drive software update that they pushed earlier this month. If you have Google Drive and use it on your PC it might be the case for that. Hope this helps :wink:

Hi @danikissac If you're looking to protect your small business we have a solution which is very close to our consumer solution: Small Office Security Get complete protection for your small business to prevent data breaches and secure your clients` personal and financial data. Have a look on our presentation page and see…

Please read the When? paragraph on this post for more details on why it's coming in Q1 2021.

Hi there, I'm terribly sorry to hear about your troubles, @tired I've forwarded your request to one of our support agents and they should contact you about this issue via email soon. Thank you.

Hi everyone! Bit late to the party and I'm sorry about that. But I have made a compilation of some of your replies to this thread along with @Gauthey's link for the petition and I will send it to our product managers to start a discussion over the changes that have been brought by this decision to remove the widget. I know…

Thanks for bringing this up to our attention! However, there's an easier way of doing this. This will save everyone time and make this process more streamlined for all. Use the Flag -> Spam button This will direct the comments and discussions to a moderation queue which I check 2-3 times a week and clean up. Cheers!

Hi @Ace_of_Spade You shouldn't share an account with someone you don't know and/or trust. The multi-device feature is meant to offer you an overall protection to your laptop, tablet, smartphone, desktop and whichever and however many more devices one might have. Ultimately you could share your device license, should you…

Welcome to the community @TaxiMagicien42 ! It sounds like you're doing very noble work in helping others with disabilities to be able to use all this wonderful technology! Hope you'll have a great time with us here :)

Hi @JamesC! Thanks for sharing your idea with us and highlighting the fact that it's not the first time it was talked about. I've forwarded this to one of our product managers to get their thoughts on it. Cheers!

Glad to see that! Spread the cyber secure love!

Hi @Flexx ! Welcome to the community. Glad to have you with us! I'm really happy to hear that you've had such a good run with our software. Knowing people like you are safe is what motivates us to keep our guard up all the time 🛡️ And congrats to you for your proactive spirit in helping us better shape our products, not…

Hey @GSMKE_1! I'm glad you asked that, because it seems the way we framed it was not clear enough. This is a promotion we are running to our members of the community. This means it's meant for existing customers. What you see on the main site is for prospective users mainly. Our aim with this campaign is to help our users…

Regarding scaling and headers Can you please provide more details about which blue background you're referring to? Is it the front page banner with the search bar, or the individual banners with search bars as seen in the header of this very page? Please make sure your browser is not magnifying the page for you, it can…

Hi @Noodle! You can very well change your Bitdefender Central email and it's very simple! Here's a quick and easy step-by-step guide on how to do it! Cheers and if you have any more questions, don't hesitate to throw a question our way!

Hi @ImPhredzname_2 and welcome to the community! You can start by having a look at the Home & Home Office meta-category and determine where it might fit in. If you purchased one of our Bitdefender products in the past year, head straight to Bitdefender 2020 Products and you will see that the discussion categories will be…

Hi @chepiper! Welcome to our small, but growing community! We're still in soft-launch, so if you have any suggestions, or ideas, we have a forum feedback section. Otherwise, feel free to explore, ask questions and answer if you can lend a hand to our fellow community members! Getting over this is something that everyone is…

Hey @avalanch07 ! It just so happens that today we implemented permanent redirects from the old forums! What we had before was a temporary solution we applied when we started the soft-launch, but now we're riding that sweet 301 redirect wave 😎 Cheers and enjoy your weekend!

hey @Bughunter47, i've forwarded this issue about your posts being deleted. It hasn't happened before with other users, but it is something that you keep encountering, so we have to find the root cause. I have also increased the time users can edit their posts for up to 4 hours. With regards to your issue with the…

Hi @LCK, welcome to the community! Hope the break in your work related travels gave you the chance to catch your breath and give you time to plan your next hiking trips! See you around in the comments 😄

Hey @Zabobitman and welcome to the community! Hope you'll make new friends here besides the impressive number of BD people you already know 😄 I like your focus and I feel like you already know where you want to go career-wise, am I mistaken? And what a better time to like playing video games it is! You can keep yourself…

Hey, as this is rather off-topic, I sent you a private message so we can discuss there further. 😊 Thanks!

Hi there @Pantelis1, Sorry to hear you want to leave us. We can arrange that very easily, please send an email with your request at bitsy@bitdefender.com But before you go, could you please tell us what is the reason behind your decision? Furthermore, could you tell us if you are referring to your Bitdefender Central…

Hey, Sean! Welcome to the community. Hope we'll have some entertaining conversations around here. How are you adapting to working from home in these, let's say, interesting times? As a follow-up, we have a thread open on that topic and maybe you can even find out something new! Cheers, Andy.

Hi @garioch7 , Thanks for your feedback! And while we're sad to see the change is not entirely to your liking, we're hoping we could change that soon enough! I am unhappy that when browsing the categories, you cannot see which ones have new topics. You have to open each category individually to see which ones have new…

Hi @Gdos, I'm sorry to hear you're experiencing issues with our parental control features. I would kindly ask you to send this request directly to our dedicated support team who handles all issues regarding this feature. Just copy the text you wrote here and send it via email to bdparental@bitdefender.com There one of my…