Antoon

Ok. Tnx. It works now. Had to stop and restart the repair a few times though because it stucked.

Hello Antoon, This situation can occur when the infected item is packed in an archive and Bitdefender removes the infected item from within the archive but doesn't have the rights to repack it back. This situation can be avoided in the future if you manually remove the email from the folder first. Please let me know if you…

Thanks guys. I changed proper action into move to quarantine.

Two days ago I had a system crash. Refreshed w8 and installed all software including BD again. The false notifications are gone now...

False notifications are back again with me too .. I installed the W8 version of BD but the false notifications are stille there...

Hi Ton Could you please upload those files here http://www.virustotal.com/ and post here the links with the results? Happy Holidays! I apologize, I dl'd the wrong files

Still false notification at my computer. False notifications are back again with me too ..

It's ok now on my PC.

Christian, Repair did not solve this issue... Regards, Antoon

PM send with sendspace link. In my case it's Windows 8.

I have this same issue. IT is happening on both my Dell XPS and my Sony Vaio. Why is this happening? Same issue with me. Did post it before on this forum

I must apologise. The post I menioned using another product was on another threat. (toolbar issues). I can't edit my former post, don't know why, so I correct with an update.. The issue had to de with BD. I removed it and and use another product now and the BSOD didn't appear again. I did send the requested data for my…

Funny, the reply I posted last week is removed... The reply where I mentioned uninstalling BD and using another product solved the issue. Big Brother? Anyway I send my data a week ago and didn't hear from it again.

Not resolved yet. I gave up, use another product now

You're right sorry. It took so long to generate the file I forgot Did the upload and send the file so I hope it will be allright now.

I have the file on my desktop but I can't attach it when I try to PM. It says uploading and after that nothing happens. No error message. It's 10 MB so I guess it's to big...

Indeed very very annoying. I don't understand why Bitdefender does not solve this issue in a quick fix. The customers are confronted at least once a day with this issue. What do you think happens with customer satisfaction this way? Maybe Bitdefender should compensate by lengthen the expiration time...

I've send all the data to our development team and they are working to fix this issue. Th update will be delivered via automatic updates without user intervention. That might be the first step to a soluytion Is there anything you can say about the due date of this fix? It took about 3 months to get this issue to the dev's,…

Hi Thank you for your response. What about if you turn it off from the browser, close the browser and turn it off from the product? As stated before, in the product the switch is OFF all the time. The product just don't act like it is OFF after a PC reboot it acts like it is ON. I have to set the switch to ON and OFF in…

Topics merged. Hi Please tell me if you can turn off/on the toolbar from your browser (click on the black "dot" and the toolbar will appear - turn it on/off). Reboot your browser. Thank you. No. I have to go to the settings. When I turn it off from the browser it is their again after browser reboot.

I have the 1366 build and the problem still exist

Hi Do you Use Windows 7 or XP? I'm asking this to see if you can upgrade to Internet Explorer 9. Thank you. Hi, I am using W7 and both IE9 or Google Chrome and have the same issue with both browsers so upgrading to IE9 won't help I guess. In user settings the toolbar and search advisor are always OFF and stay off after a…

The problem still exist. The settings are still OFF just like before, that's not the problem, the functionality is still ON that's the issue. So we need to switch ON and OFF to disable.

The issue is not resolved. After the update and cleaning of the browser history and reboot the toolbar still appears and searchadvisor is operational. In the settings menu the toolbar is still OFF so I have to switch On and OFF again...

Wow. Does that ever seem unnecessary. Hopefully Bitdefender will soon give the paying customers option instead of such an insistence. Realy annoying indeed. The issue excist since the release of 2012 and must be known to Bitdefender but they don't respond to it. I didn't even get a responce on a ticket I opened about this…

Still aftere every reboot I have to manualy switch the toolbar off again. I am developing a greater dislike every day for this product because this issue stil is not solved! Is it on a buglist or something like that so I might expect a solution soon?

Well it's a bit odd that it takes so long to solve this toolbar issues. After every boot I have to manualy disable the toolbar to prevent BD from activating SA witch I don't want enabled. A simple workaround could be to give us the opportunity to remove the toolbar from BD. I could live with that. It's very annoying it…

I discovered that SA in the normal settings was OF but in the Toolbar it still was ON. I switched SA in the Toolbar to OFF did a reboot and the SA still was inactive... So you need to switch it of twice (settings and toolbar)

I have the same problem. When I switch SA On and OFF in the settings it works fine till the next reboot. Any solution allready?

Problem solved! Thanks