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One Of 3 Pc's Refuses To Update Last 12 Days
I have 3 PC's. Each of them runs BD 2013. Since 12 days now one pc does not update. When I press "Update Now" it checks and sometimes it looks like it's downloading but then it stops without updating. The other two pc's are fine.. What should I do?
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Bitdefender Removed Outlook Pst File
During the scan some trojans were detected. I choose the 'proper action' option and after that all my mail was missing. I could recover the pst files from the events menu in BD but the custom folders I had made in Outlook were still gone. I use a mail folder named 'keep' for important content. That was gone too I had a 2…
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Incorrect Virus Flagging
Hi, I am a paying custommer at cheat happens and use there software to play games in god mode. BD 2013 flags their assassins 3 program as a virus. I am certain it's a false flag but it prevents me from using the cheat program. Could you resolve this? Regards, Ton
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Windows 8 Says No Protection
Windows 8 tells me there is no virus and spyware protection active. Bitdefender 2013 says all is ok. When I try to activate Bitdefender in the W8 maintenance window nothing happens. Any ideas how to stop this false alarm? Tnx, Antoon
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Manage Game List
I use BD AV plus 2013. It has a Game Mode On function. I can't find the Game List though. Where is it? Tnx, Antoon
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Expiration And Renewal
Hi, My license expires after 27 days. When I buy a renewal today will these 27 days be added to my expiration time (so will it be 1 year and 27 days) or are these days lost and should I wait till the last day to buy? Regards, Antoon
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Bitdefender Causes Bsod
Last week I had BSOD issues when starting up the PC. Every first boot caused a BSOD. After a reset the boot was ok and the system worked ok too. With the help of some tools I discovered that the BDVEDISK file was involved. I uninstalled BD and the BSOD problem was solved. Then I tried to install BD again but right after…
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[resolved] Installation Error (cannot Download File)
I bought Antvirus plus 2012. Installed was Total Security 2011. The installer (bitdefender_antivirus.exe) removes the old protection and after the reboot it starts the new install and immediately pops up an error window with the message: "There was an error while downloading one of the installation files. Do you want to…
