[resolved] Installation Error (cannot Download File)

Antoon
Antoon
edited August 2011 in Installation

I bought Antvirus plus 2012. Installed was Total Security 2011.


The installer (bitdefender_antivirus.exe) removes the old protection and after the reboot it starts the new install and immediately pops up an error window with the message:


"There was an error while downloading one of the installation files. Do you want to retry?"


On two other computers the install went fine, just on my main PC I get this error.


It's annoying the installer detect this after the uninstall of the old BD so I have to reinstall after every failing installation.


I tried:


- Uninstall tool


- Reset router


- Update all drivers


- Different downloads of the installer


- Deactivating firewall


I asked support but they need a day to reply and my old BD expires so I am in kind of a hurry.


I hope someone here on the forum can help.


What can I do?


Is there a way to download a version that can install offline?


Regards,


Antoon

Comments

  • nikki605
    nikki605 ✭
    Is there a way to download a version that can install offline?


    Regards,


    Antoon


    Yes. The direct download links to all of the offline, full-file installation files can be found in this pinned topic. A link to the BD uninstall tool is also provided.


    Just as an FYI, links to the User's Guides can be found in this pinned topic.


    Regards,

  • Antoon
    Antoon

    Problem solved!


    Thanks <_<

  • nikki605
    nikki605 ✭

    Great, glad you got the issue resolved. :)


    I will close this topic as resolved. Please feel free to start a new topic if you have any other issues or questions.


    Have a great day,

This discussion has been closed.

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