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[resolved] Installation Error (cannot Download File)
I bought Antvirus plus 2012. Installed was Total Security 2011.
The installer (bitdefender_antivirus.exe) removes the old protection and after the reboot it starts the new install and immediately pops up an error window with the message:
"There was an error while downloading one of the installation files. Do you want to retry?"
On two other computers the install went fine, just on my main PC I get this error.
It's annoying the installer detect this after the uninstall of the old BD so I have to reinstall after every failing installation.
I tried:
- Uninstall tool
- Reset router
- Update all drivers
- Different downloads of the installer
- Deactivating firewall
I asked support but they need a day to reply and my old BD expires so I am in kind of a hurry.
I hope someone here on the forum can help.
What can I do?
Is there a way to download a version that can install offline?
Regards,
Antoon
Comments
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Is there a way to download a version that can install offline?
Regards,
Antoon
Yes. The direct download links to all of the offline, full-file installation files can be found in this pinned topic. A link to the BD uninstall tool is also provided.
Just as an FYI, links to the User's Guides can be found in this pinned topic.
Regards,0 -
Problem solved!
Thanks
0 -
Great, glad you got the issue resolved.
I will close this topic as resolved. Please feel free to start a new topic if you have any other issues or questions.
Have a great day,0
