Astrat

Thank you for answering. But...I uninstalled BitDefender on my PC. I am currently not using any AV program. I did not use one for the past 8 years and never got a virus...I just set rules and abide by them. I think it is time to go back to this. I will leave it on the other PC's on the home network. I purchased a 2 year…

BitDefender Antivirus 2010 As of today, 3/22/10, what should the proper Engine Version be. After updating I have 7.28887. Also does BitDefender provide this information on their support web site and if so can you please provide me a link. I apologize if this question has been answered before but I got tired of trying to…

BD Why are you directing folks from other posts about compensation to this one when there is no information about it here? Will you be posting information about compensation here? @Darius20: We are very sorry that you had to reinstall the operating system. In this moment our highest priority is to help everybody to get the…

Ok its almost 48hours since Bitdefender started destroying my system. I have done something anyone would do, i have installed and trusted the warnings from my Anti-virus system. Not only that, i have followed all official recommendations and made absolutely sure that i only take advice official employees. I have also only…

Look here folks... ...it's not that difficult. 1. Disable BitDefender's "Real-time protection" 2. Find out which programs you need to download...then download them 3. Download the BitDefender patch 4. Uninstall BitDefender 5. Reinstall your programs 6. Reboot your machine 7. Install BitDefender 8. Install the patch 9.…

One thing I did that I would recommend to everyone is login as administrator and open your command prompt by typing " cmd " in the start menu search box or by pressing the run button and type in " sfc /scannow " and hit enter. This is a windows program that will scan all windows files to make sure they are all there and…

I don't think that the DSL line had anything to do with the fact that the PC did not boot. The BitDefender servers cannot stop the PC from booting. "Will my PC become un-stable sometime in the future because I did not mess with quarantined files?" If the files are still in Quarantine they will be restored at the next…

Something is not right here. I would like for BitDefender to explain to me why I was not able to boot PC's on my network until I unplugged my DSL line. Were BitDefender servers stopping my PC's from booting properly via my internet connection? Yesterday morning I woke up and turned on 2 PC's in my home network and they…

If you already experienced the problem, that recommendation has absolutely no relevance at all to the problem and can only prevent you from getting the fixed update (or rather reversal). Say what? Some folks are using other PC's that do not have BitDefender installed to figure out a solution. Lets rehash what I said... If…

Found this hiding away on BD's US pages, no wonder I couldn't find anything here there's f'all about this on the UK site. FIRST TRY TURNING OFF MODEM...NOT ROUTER. Reboot PC. This may work for a lot of people.

When I turned on my networked PC's this morning I was greeted on all of them with these same issues. WINDOWS 7 WOULD NOT BOOT UP. YOU SHOULD NOT HAVE TO USE WINDOWS RECOVERY CD's...FIRST TRY TURNING OFF MODEM...NOT ROUTER. I was able to sucessfully start WINDOWS 7 AFTER DOING THIS. THEN TURN ON MODEM. I have applied…

When I turned on my networked PC's this morning I was greeted on all of them with these same issues. WINDOWS 7 WOULD NOT BOOT UP. YOU SHOULD NOT HAVE TO USE WINDOWS RECOVERY CD's...FIRST TRY TURNING OFF MODEM...NOT ROUTER. I was able to sucessfully start WINDOWS 7 AFTER DOING THIS. THEN TURN ON MODEM. I have applied…

Below is a copy of my conversation w/ chat support from BD: A: What is going on with the trojan.fakealert.5 warnings? Is there going to be a fix? When will my bitdefender be working again? You are now speaking with Ed of Technical Support. Ed: Welcome to BitDefender LiveAssistance!, Adam! Thank you for your interest in our…