CarlaB

Hello CarlaB I suggest that you do this: go to start,my computer,rightclick on my computer choose properties, advanced, boot and repairsettings,settings,uncheck reboot pc automatically confirm by pressing on apply and ok. Now you will see a blue screen. It is important that you post the message e.g stop error and what is…

Am using the one without the anti virus version and it up to date

Thanks i will try that will let you know if it worked xx

I run windows xp with bitdefender v10 and spyware doctor